Welcome to Golala BillPay, a product of Golala Technologies Limited ("we," "our," or "us"). By accessing or using our website (www.golalabill.com) and related services (the "Services"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our Services.
Golala BillPay provides a secure platform for users to make payments for utilities, airtime top-ups, data purchases, power, internet, cable subscriptions, toll payments, and other services within Nigeria. We partner with Flutterwave, a third-party payment processor, to facilitate all bill payments and wallet funding.
1. Be at least 18 years of age.
2. Have the legal capacity to enter into binding contracts.
3. Provide accurate and complete information during registration and payment processes.
All payments processed through Golala BillPay are facilitated by Flutterwave's secure payment system. Users may choose from a variety of payment methods, including but not limited to:
1. Credit/Debit Cards
2. Bank Transfers
3. Mobile Wallets
By using these payment methods, you agree to Flutterwave's terms of service and privacy policies. Golala BillPay is not responsible for errors, delays, or disruptions caused by third-party payment processors.
1. Use the platform exclusively for lawful purposes.
2. Provide accurate and up-to-date information for all transactions.
3. Safeguard your account credentials and notify us immediately of any unauthorized access.
4. Verify transaction details before completing payments, as errors may not always be reversible.
Certain transactions may incur service fees, which will be clearly disclosed before payment is processed. By completing a transaction, you agree to the applicable fees.
1. All transactions completed through Golala BillPay are final and non-refundable, except in cases of errors caused by the platform.
2. Refunds, if applicable, will be processed in accordance with Flutterwave's policies and timelines.
3. Users are encouraged to double-check transaction details before confirming payments.
Your use of the Golala BillPay website and services is at your own risk. To the maximum extent permitted by applicable law, you agree that Golala BillPay shall not be liable for any direct, indirect, incidental, punitive, consequential, special, or exemplary damages. This includes, but is not limited to, damages resulting from loss of revenue, profit, data, goodwill, business interruption, or any other intangible losses, whether or not Golala BillPay has been advised of the possibility of such damages.
Golala BillPay shall not be responsible for:
1. Errors, delays, or interruptions caused by third-party payment processors or service providers.
2. Losses resulting from unauthorized access to your account due to user negligence.
3. Incomplete or failed transactions due to incorrect user input or insufficient funds.
These limitations apply regardless of the legal theory under which damages are sought, including warranty, tort, contract, or statute. Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability, so these disclaimers may not fully apply to you but will be enforced to the maximum extent permitted by applicable law.
All content on www.golalabill.com, including text, graphics, logos, and software, is the property of Golala Technologies Limited or its licensors. You may not copy, modify, distribute, or use any content without prior written consent.
1. You violate these Terms and Conditions.
2. You engage in fraudulent or unlawful activities.
3. Required by law or regulatory authorities.
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of the Services constitutes your acceptance of the updated terms.
These Terms and Conditions are governed by the laws of Nigeria. Any disputes arising from or relating to the use of our Services shall be subject to the exclusive jurisdiction of Nigerian courts.
If you have any questions about these Terms and Conditions, please contact us:
Golala BillPay
Email: support@golalabill.com
Website: www.golalabill.com
Let’s ensure you connect with the right team for the quickest assistance. Let us know which product you’re inquiring about, and we’ll guide you on how to get in touch.
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